How Journalists Use Search & Social Media

TopRank ran a survey of journalists, reporters and editors on their use of search and social media in 2008. We found 91% use search engines like Google to do their job. 64% use social networks. Published in Jan 2010, a George Washington University and Cision survey of journalists reports 89% use blogs and 65% use social networks to research stories.

As prep for a presentation I’m giving Thursday at Online Marketing Summit on the intersection of SEO, Social Media and PR, I reached out to a few local journalists and industry news contacts and asked for examples of how they used search engines or social media to do story research.

Newsrooms are cutting staff and reporters and editors are hard pressed to do more with less. Tools like search engines and social media make available a tremendous amount of information in real-time. The news world is a world of deadlines and it would seem the use of search and social networks to source experts or people/companies that fit a story angle would be ideal. Even respected news organizations like the BBC are encouraging their journalists to embrace social media.

This kind of insight is very helpful to understand how companies can make their news content more easily discovered via social web participation, content and optimization. Why is that important? According to TV News Reporter Jason DeRusha, “Private business does a horrible job cataloging their expertise in a manner that’s search engine friendly. This is a real opportunity, as journalists become much more crunched for time, and use search as quick way to identify local experts.”

National Public Radio’s Jon Gordon uses search and social in a way that epitomizes the response we received from all types of journalists: “I use search engines on almost every story. I use social networks to find additional sources, as well as for story idea generation and story feedback.”

Here are a few examples of how journalists use search engines and social media tools to connect with story subjects. Not all of them are business situations, but are helpful as feedback on where to spend time creating, optimizing and socializing news content.

I begin every day at search engine. It doesn’t matter what story I’m working on, it always starts with a search. I work on a segment called “Good Question,” so I often type my question directly into Google, and see what comes up. When searching for local experts, I’ll often take the subject matter, tack on the word “Minneapolis” and add the word “expert.”

For example, last week I did a story on whether cursive handwriting was vanishing because of e-mail. I typed “Minneapolis handwriting expert” into Google, and found several local handwriting analysts. Next, I searched for private schools (because public schools are often challenging to get permission to shoot at) and found the school we used for our story.

For my story on whether we get enough Vitamin D in Minnesota, I searched “Vitamin D” “Minneapolis” and “expert.” If a local company showed up very high with their own expertise in those results, I would have called that company.
Jason DeRusha, WCCO (CBS) TV News Reporter

Often times, the use of search engines and social media sites intersect. Here is an example provided in our initial survey:

I was writing a column about the planned partnership between Google and Yahoo. I tracked down potential sources first using Google and LinkedIn, and came across a white paper prepared by a senior fellow at the American Antitrust Institute. While I could not easily find an e-mail address, I went to Facebook where I located him, then sent a message. He replied and we followed up with a phone interview.
Marketing Industry Journalist

In some cases, news publications also run real world events. Example: iMediaConnection has ad:tech, MediaPost has OMMA, Search Engine Watch has Search Engine Strategies. Here’s some great insight from MarketingProfs on how they’ve used social media tools for finding writers, case studies and speakers:

We do use social networks extensively to find key writers or speakers for our events or publications. I also use it to monitor key issues to cover in our newsletters, seminars, research, and so on: Social networks are a great way to take the “pulse” of a topic. What are people talking about? Is this a hot-button issue or not?

For events: Social media is integral to programming the agenda. We always distribute the proposal form for potential speakers via various social channels (Twitter, Facebook, LinkedIn).

Same for our case study collections: We mine for good stories by asking Twitter/FB/LI. For example, “Who has a good story on social media ROI?”

We always harvest an abundance from this “social Google,” open-ended approach. Once we have harvested leads from those channels, our seminar programmer or writers can follow up via email or DMs, whichever.

LinkedIn is a great place to mine client-side folks. It’s especially valuable for us as we try to include a significant percentage of client-side speakers at our events, and often client-side folks are harder to uncover/book. And obviously, our case studies always feature client-side folks.

We also use Idea Scale to crowdsource topic ideas for our event agenda.

We use Flickr all the time to find creative common graphics for use on the blog (or for the contributed pieces I do for AMEX Open Forum); we use YouTube and Slideshare to see possible speakers or presenters in “action.”
Ann Handley, Chief Content Officer, MarketingProfs

Some Journalists are more tech and social media savvy than others resulting in some unconventional uses of social channels to create efficiencies in reaching sources:

“One of my key social-media tactics for work is a bit obscure: I autofollow everyone who follows me (using SocialToo). The reason for this: Crucial exchanges for stories occur via DM, which is why I do not want to ever think about whether there is reciprocal DM-ing with this or that person. Once this is set up, I can use Twitter as a sounding board with questions related to stories, get initial responses via public tweeting, then take them into private DM-ing as needed (or switch to e-mail or the phone). With close to 10,000 followers now, this is a system that works well – with parallel sourcing via ProfNet and HARO, which I see as two legs of a tripod. Twitter is the third.”
Julio Ojeda-Zapata, Technology Editor at St. Paul Pioneer Press

Sometimes the information found isn’t what companies or individuals would want a reporter to find:

I routinely track down potential interviews by sending out a Tweet. Most recently, we came across a number of Toyota car owners who fell under the recent recalls. It would have been very difficult to find those people in a short amount of time without this type of technology.

Just today I was feeding and getting information through Twitter on the house explosion in Edina that helped our crews navigate around the situation and get better pictures of the breaking news.

Also, I used YouTube to find video of a man who is being investigated by a Ponzi scheme by the Secret Service. It turns out he had many videos of himself giving sales pitches to potential customers. We used the video on the air where otherwise we would have never known what the man looked like.

We often use Facebook to get photographs of crime suspects and or victims. And police investigators tell me Facebook is one of the first places they check when investigating someone involved in a crime.
Chris O’Connell KSTP (ABC) TV News Anchor/Reporter

Sometimes it’s not your content that gets discovered, but a connection to someone else that leads to being found:

This fall I was working on a feature about ethnic weddings in the Twin Cities, for our Weddings magazine. I was looking for recently married couples of various cultural backgrounds. I posted a query on Facebook to my recently married or engaged friends. Their responses led me to three of the five couples interviewed (via email contacts). After initial email correspondence, I interviewed the couples by phone and in person.
Senior Editor, Mpls.St.Paul magazine

I think this quote from Chris O ‘Connell sums it up nicely: “social networking has changed the way we do business and how we are able to get news and sources faster when deadlines matter.”

We’ll be conducting a new survey on Journalist Use of Search soon and will be posting more detailed data on how stories are sourced, tools used, preferences of types of information and more.

If you are attending #OMS10 be sure to check out our session on Social Media, Search and Public Relations at 3:15. It will be a very informative and engaging set of presentations from: David “dk” Klein, Dana Todd, Rand Fishkin, myself and moderator duties handled by Sally Falkow.

Does your company incorporate news optimization as part of your online marketing and content strategy? Do you optimize and promote news content differently than marketing content? Do you track whether the media finds your content via search or social media?

Social Media Tips for Beginners

Plunging into social media for the first time can be a bit daunting for individuals or businesses. There is a learning curve when it comes to becoming more social online, and it can take a while to learn what works and what doesn’t. Here are a few of the best Do’s and Don’ts that can save you time and help grow your social media authority more quickly.

1. Start small

You’ll want to start small and try a couple services out at a time. Oftentimes newbies sign up for every social network under the sun and try to grow each of them. Guess how long they last? Building profiles for multiple social sites is hard work, so it’s best to start by only tackling a couple at first.

Once you find the right ones for you or your brand, then start to narrow your focus on those. Eventually you may want to scale your social media strategy to include more services, but you have to crawl before you can walk.

Start small, and then grow to other social networks as your confidence grows. Success breeds success.

2. Get a widget

Put a widget up on your site for your social networks. The best place to find followers is your own blog or site. Also, it’s much easier to get your readers and friends to vote or retweet your content than strangers. Adding a widget next to your content can help.

Facebook has a widget generator you can use, and the Tweetmeme badge is easy to add to your site as well.

3. Frequently test your buttons and widgets

Start testing which social media profiles have the most impact, then drop the rest. For example, if your site does really well with Facebook shares but hardly ever gets voted on Digg, then drop the Digg vote button.

Oftentimes you’ll see sites littered with tons of widgets and buttons. Having a gazillion widgets at the end of each article only creates noise and annoys the reader. Figure out which buttons are getting clicked, and drop the buttons that don’t convert. Ideally you’ll only have two or three widgets on each page.

You can tell which buttons are effective by using Google Analytics and goals to see who’s clicking what. You can also use A/B to see which types of buttons are getting more clicks.

4. Don’t annoy your followers

Sounds like common sense, right? Unfortunately, lots of companies that are just starting out with social media think the best way to “promote” their brand is to publish coupons, offers, news, and anything else related to their business.

Rule of thumb: if it’s something you personally wouldn’t like to receive, avoid it.

Your social media goal is to be helpful first. People follow and respect brands that are helpful, not self-promoting shills. Give first, then ask.

Try posting useful links to industry articles, answer questions, and engage. The followers, engagement, and ultimately sales will come if you’re helpful first.

5. Don’t fret about follower counts

Don’t believe all the spammy ebooks out there that sell you the notion that you can attract thousands of followers in a matter of days. Sure, you could do that and it’s not hard. But the types of followers who are going to be following you are mostly bots. Or they’re just following you in hopes that you’ll follow them back. Ultimately, they aren’t followers who would engage with you.

You want social media followers that are going to listen and interact with you, and 10 of those followers is worth more than a thousand bots.

It takes a while to organically build up a great social profile. Focus on building great content and being helpful, and the followers will come.

6. See what the pros are doing

Everyone has a different strategy when it comes to social media, and sometimes it’s best to take a look at people who are real social media experts. Lee Odden is a good example of someone using Twitter and Facebook to help people, which in turn grows his social media influence.

There are plenty of fantastic examples of people who truly understand how to interact and build powerful social media profiles the right way. Check out sites like WeFollow to find influential Twitter users within your niche.

7. Don’t overlook niche social media sites

When people think of social media, they typically think of Twitter or Facebook. But there are literally hundreds (maybe thousands?) of social media networks and sites that you can use to help promote your brand. Jut because a network isn’t huge doesn’t mean it’s not going to impact your social media strategy. Oftentimes targeted niche social sites can bring more targeted traffic to your site than larger sites.

If you’re smart, you can use smaller social networks to help promote your site on other bigger social networks. For example, I’ve written posts on web development that have made it to the front page of Dzone, a social media site for web development. Once the article made it to the front page of Dzone, the attention brought a lot of saves onDelicious, and subsequently made it to the Delicious front page. The delicious front page brought even more traffic, and those Delicious users voted the story up to the Digg front page. So, by simply submitting my site on a smaller niche news site with a great headline, I managed to make it to the coveted homepages of both Digg and Delicious.

Niche social news sites can be very powerful, and oftentimes much easier to become influential in than the larger sites. Here’s a list of social news sites organized by category.

8. Find people within your niche to follow on Twitter

The ideal follower on Twitter is one that has similar interests within your niche. You can find like-minded people to follow on Twitter through these directories and odds are many will follow you back.

Once you’ve started following these people, start interacting with them. Participate in discussions, and retweet things they say that would be helpful to your community.

Not only will this method help build your follower counts, it also gives you more influence within your niche. You’ll find great friends that will help you promote your content and site too. Always remember to give first and ask later.

9. Stay Humble

Social media beginners often try to quickly establish themselves as “experts” within their field, but they have nothing to back it up. (For example, search for “social media experts” on Twitter. You’ll find many with only a handful of followers. Shouldn’t an “expert” have more?)

As with anything in life, nobody likes a know-it-all. Be humble. Ask questions. Teach, but don’t preach. Let others do the hyping for you. And they will if you’re helpful and humble.

Originally written by: http://www.toprankblog.com/author/Glen/

How I Increased Traffic to My Blog with These Easy Tips from Google

When you’re optimizing your site for Google and other search engines, images may not be everything, but you shouldn’t overlook them. According to Google, you can use Google Image Labeler and other tools “to associate the images included in your site with labels that will improve indexing and search quality of those images.”

To opt in to enhanced image search:

1. Sign into Google Webmaster Tools with your Google Account.

2. Click the URL for the site you want.

3. Click Tools, and then click Enable enhanced image search.

Image search is less competitive than keyword search if, for no other reason, fewer sites bother to make sure their images comply with HTML standards. There’s a very good chance you’ll see a jump in traffic, or at least I did.

To be compliant, your images should include:

Alt attribute that describes what the image is

Title attribute that appears when you mouse over the image

Height and width of the image

URL where the image resides

Google in its Webmaster Help Center says descriptive alt and title tags are the most important.

Use Google Analytics to find out what percent of your traffic comes from image search and keep an eye on that figure over several weeks. You might be surprised by the results.

What makes a good Facebook fanpage?

Over the last year, and especially the last few months,Facebook fan pages have quickly risen in noteriety. The launch of the new Facebook a few months ago shot fan pages into the spotlight as it allowed fan pages to be more customizable.

Fan pages also became more like profile pages, in that status updates now appear in feeds. Over the last month, fan pages have gotten even more publicity, as Facebook announced that administrators could create vanity urls for their fan pages. All of this begs the question: What makes a good Facebook fan page?

One of the most important things to make a good Facebook fan page is to make it pop. This requires more work, but it pays off as users want a page that’s going to jump out at them. Many fan pages fail simply because they don’t grab the user. All successful fan pages have at least some html or flash that is graphically appealing to users.

Another idea for creating a good Facebook fan page is to offer incentives or specials. Make your fan page a resource for people and they will return again and again. If you’re a small restaurant, you might post weekly coupons or specials. If you’re a service provider, you might use the fan page to answer questions from your fans or offer discounted services one day per week. You have to find what’s most relevant to draw people to your fan page, and then ultimately to your business or website.

Similar to incentives, another way to build an interactive Facebook fan page would be to run contests or giveaways for fans. Contests are great for fan pages because they build a loyal audience and makes your fans feel like a VIP. With the economy how it is, everyone is looking for all kinds of giveaways and contests. Think about partnering with another brand or Facebook page to give a prize away and encourage your fans to “cross-over.”

Fourth, leverage all your resources. Odds are that many of your customers and friends may be using Facebook and not even know that you have a fan page. Use your website, email, instant messaging, printed material and other social networking sites to drive people to your fan page.

Lastly, give fans the opportunity to connect, interact and have fun with the fan page and your brand. Many fan pages fail and lose fans because there’s no interaction with fans and no reason for fans to come back daily. Most people check their Facebook several times a day, but how often do they check for updates to your fan page? It doesn’t have to be something complex, but just a way to get people to interact and participate, because ultimately, the power comes when it’s not you, but other users who help spread and promote your fan page virally.

Five free ways to promote your blog

It’s no secret that the ailing economy has hit everyone, even us bloggers who depend so heavily on Google Adsense and page impressions. It’s become increasingly harder to grow and maintain those high page views, while also competing with other bloggers in your niche.

As a blogger you don’t want to pay a high rate to advertise your blog and risk not getting a return on your investment; nor do you want to do an adwords campaign. You want quick, easy andfree ideas for marketing your blog.

Lucky you! Here are five free ways to promote your blog.

1. Social Networking. In the web 2.0 times we currently live in, this may seem like a dead giveaway, yet many bloggers don’t take full advantage of it. Make sure you use the social networks and take advantage of the sites that are most advantageous to you. Create aFacebook fan page, develop a fan base on Twitter and promote your blog on these social outlets.

2. Article Submission. Similar to social networking, article submission is another way to get your blog in front of more eyes. Stumbleupon appears to be the best place for submitting blog posts, but other good submission sites include Digg, Sphinn and Mixx. This also has SEO value by building links.

3. Guest and sponsored posting. This can have a couple different benefits for your blog. By having guests posts, the guest often promotes their posts, and therefore your blog, through their different networks. Depending on the authority and size of your blog, you can often charge a rate for sponsored posts.

4. Optimize your content. You should check your search engine rankings every few weeks to see where you stand and continually look at ways you can rank higher by including new keywords and stregthening your current keywords.

5. Participate in blog carnivals. You can often participate in at least one blog carnival on a monthly, if not a weekly basis. These offer dual purposes, as they build links and promote your blog.

Godpod Video

Elev8 Web Design has a new look

6/18/2010

We are happy to launch our new website.

Check out our new online portfolio featuring website designs, Graphic Design samples, Photography, Video section and our personal artworks.

We look forward to the future elevating Baltimore local business and ministries.

For more information visit us at www.elev8webdesign.com